Terms and Conditions

BOOKINGS

In order for your booking to be confirmed, you must pay a non-refundable deposit of 50% of the Booking in question (full payment if booking within 8 weeks of the date of your check-in).

Your Booking is confirmed and a contract between you and Tree Of Life will exist when we receive payment of the deposit and send you a booking confirmation.

This booking confirmation will normally be sent out within 24 hours in the case of email and will contain the details of your booking and of payments made and due.

If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email 

Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. 

CANCELLATIONS

In the event of a cancellation every effort will be made to re-let, but if this is not possible Tree Of Life Horsebox Holiday reserves the right to retain the deposit.

Tree Of Life cannot accept liability or responsibility if the accommodation is not available due to fire, flood or other unforeseen circumstances. In this event the deposit and any rental money already paid will be refunded in full.

The balance must be paid by 2 weeks before the start of the holiday, if it is not received Tree Of Life reserves the right to re-let the horsebox.

In the event of a guest not turning up on the appointed day without prior notification via email or mail, this will be treated as a cancellation. In these circumstances Tree Of Life retains the right to retain money paid for the holiday and end the contract.

COVID 19 - please talk to us about bookings if a Covid 19 lock down should occur. Under such circumstances we would be happy to reschedule your booking if possible but we do offer full refund if this can't be arranged.

OTHER BUSINESS

There is a no smoking policy in the Horsebox. Smoking outside is OK, a special bin is provided.

Please report any breakages when they occur, so that they can be fixed or replaced as soon as possible.

All breakages or damages to Tree Of Life property during the stay must be paid for before departure.

The Horsebox should be left in the same condition as it was found on arrival.

Non-residents are only allowed on site after confirmation with Tree Of Life.

Tree Of Life Organics is not liable for loss or damage to visitors property or any injury to themselves or dependents during their stay.

Thank you